Tag - eCommerce

How Chatbots Are Changing the eCommerce Industry

One of eCommerce’s most fundamental lessons is that you need to stay ahead of the trend. This is why you need to constantly ask “what’s next?” for your customers’ needs. Since consumer behavior changes what feels like every minute, it’s not...

How and Why Chatbots Improve Customer Service

If you’re like any other business today, you likely struggle to improve customer service — and have lost money because of it. To keep up with the speed of customer conversations today, most businesses end up throwing time, effort, and headcount to...